About tanjung

We at tanjung operate an online entertainment platform serving users in jurisdictions where local law permits. Our service includes football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting across a range of payment methods trusted across Indonesia.

tanjung exists to offer a transparent, regulated alternative for entertainment. We manage account verification, payment settlement, and withdrawal processing with the same security standards applied by Indonesian banking partners. Our commitment is to operate within legal boundaries and maintain user trust through clear policies and responsive support.

This page describes who we are, what we do, and how we operate our platform.

Our Mission and Service Area

We at tanjung provide an online entertainment service available only where local law permits. We do not operate in jurisdictions where online betting or prediction contests are prohibited. Our users are responsible for verifying that their location and local law allow access to our platform.

Our core offering spans four categories: live football betting on Liga 1, Piala Indonesia, Piala AFF, and international leagues; live-dealer casino tables including blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports markets including Mobile Legends, Free Fire, and PUBG Mobile.

Geographic scope: Our services are available in supported Indonesian jurisdictions and other regions where applicable law permits online wagering. We do not operate in jurisdictions where such activities are prohibited by law.

How tanjung Protects Your Account

Account security on tanjung begins with identity verification. When you register, we collect your name, email, phone number, date of birth, and a government-issued ID number (KTP, passport, or driver license). You upload a photo of your ID and proof of address. Our verification team reviews these documents within a few hours during business hours and confirms your account once verified.

We do not store payment credentials—your DANA PIN, e-wallet password, or bank login details never appear on our servers. Deposits and withdrawals route through our acquiring bank using encrypted APIs. Your banking app or e-wallet app handles all authentication; we receive only a confirmation token.

tanjung account dashboard with verified status and secure transaction log.

We use industry-standard encryption (TLS 1.2+) for all data in transit. Your account password is hashed using bcrypt or equivalent; we cannot recover or view it. Two-factor authentication is available to add an extra layer of security to your account.

Our Payment Partnerships

We partner with licensed Indonesian payment providers to handle deposits and withdrawals on tanjung. Our acquiring banks include mobile banking, Mandini, local payment, and online payment. We also support e-wallets e-wallet, mobile banking, local payment, online payment, e-wallet, and the unified mobile banking standard. All partners are regulated by Bank Indonesia (BI) or the Financial Services Authority (OJK).

local payment: The national unified QR code standard. You scan once; the code routes to any online payment-supporting bank or wallet.
Virtual accounts: e-wallet, mobile banking, local payment, and online payment each provide unique account numbers tied to your tanjung profile. Transfers settle within one to two business days.
E-wallets: e-wallet, mobile banking, and local payment deposits clear within one to two minutes. You authorize within the respective app.

Deposits are instant upon settlement notification; withdrawals are processed within standard banking timelines. We do not charge deposit or withdrawal fees; any charges are imposed by your bank or e-wallet provider, not by tanjung.

Our Regulatory Compliance

tanjung maintains compliance with applicable Indonesian financial regulations. Our acquiring banks and payment partners are licensed and supervised by Bank Indonesia and OJK. We conduct transaction monitoring to detect suspicious activity and report as required by anti-money laundering (AML) regulations.

We retain account records, transaction logs, and verification documents for a minimum period in accordance with legal requirements. If a regulatory authority requests information about a user account, we cooperate with lawful requests and provide the documentation. We do not disclose user information to third parties except as required by law or to our payment partners as necessary for transaction processing.

Key points about tanjung

We operate where local law permits; users verify their jurisdiction's rules.
Account verification uses government-issued ID and proof of address.
Deposits and withdrawals route through licensed Indonesian banks and e-wallets.
We do not store payment credentials; your bank app handles authentication.
We maintain transaction records for compliance and respond to lawful requests.

Support and User Rights on tanjung

We maintain customer support Monday through Friday, 9 AM to 5 PM Jakarta time, via email and in-app chat. Our team responds to account questions, withdrawal timelines, and betting outcome disputes. Most common questions are answered in our FAQ.

If you report a problem with a bet outcome or transaction, we review your account history and official match data to investigate. We do not overturn betting decisions more than 30 days after the event has occurred. We maintain a support ticket log on your account so you can track all requests.

If you wish to suspend or close your account, we process requests within one business day. We refund any balance remaining in your account to your original payment method (online payment, bank virtual account, or e-wallet) after a final verification check.

tanjung support team available during business hours via chat and email.

Privacy and Data Handling

We collect personal data (name, email, phone, ID number, date of birth) for account verification and fraud prevention. We also collect transaction data (deposits, withdrawals, betting activity) for compliance purposes. This data is stored on secure servers in Indonesia and accessed only by our team members who have a legitimate business need.

We do not sell or share your personal data with marketing partners or third-party advertisers. We share data with our payment partners (banks and e-wallets) only to the extent necessary to process your transactions. We may be required to disclose data to regulators or law enforcement if legally compelled.

You have the right to request a copy of your personal data held on tanjung. You may also request deletion of non-essential data, subject to legal retention requirements. Contact our support team to exercise these rights.

Platform Integrity and Fair Play

We source our odds and match data from licensed sports data providers. Our game information update in real time as matches progress. We do not manipulate odds retroactively after matches conclude.

Our casino games (live dealer, slots, esports) are managed by licensed game providers (Spadegaming and esports betting partners). These providers conduct regular audits and maintain fairness certifications. We do not modify game outcomes or odds in real time based on individual user activity.

We maintain a log of all bets placed and outcomes. Users can view their betting history on tanjung at any time. If a user reports a discrepancy, we review the transaction records and official match data to investigate.

Final Word

We at tanjung aim to operate a transparent, regulated entertainment platform. We work with licensed payment partners, submit to regulatory oversight, and maintain clear policies for account verification, withdrawal processing, and support. Our commitment is to serve users responsibly within the legal framework of their jurisdiction.

If you have questions about our policies, operations, or data practices, contact our support team or review our full Terms and Conditions and Privacy PolicyWe are available during business hours, Monday through Friday.