tanjung Platform Account Terms

Account Opening and Eligibility on tanjung

To open an account on tanjung, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require your full legal name, email address, phone number, date of birth, and identity document number (KTP, passport, or driver license). You also provide proof of address (utility bill or bank statement dated within three months).

We verify your identity through Know Your Customer (KYC) procedures. Our team reviews your documents within a few hours during business hours. Once approved, your account is activated and you can deposit and place positions on tanjung.

You may hold only one account on tanjung. If we detect multiple accounts registered to the same person, we reserve the right to suspend or close all associated accounts. You agree not to use tanjung on behalf of another person or entity.

Deposits and Withdrawals on tanjung

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. Each deposit method connects to our acquiring bank through encrypted channels. We do not store your payment credentials—your bank or e-wallet provider handles authentication.

Deposits are credited to your tanjung account balance immediately upon settlement notification from your bank or payment provider. We do not hold deposits pending manual review. You can then use your balance to place positions on Liga 1, Piala AFF, live-dealer tables, or any other tanjung market.

• account preferences: We do not impose account preferences on tanjung. Your bank or payment provider may have daily or monthly transfer caps; these are set by your financial institution, not by us.
• Withdrawal requests: You can request a withdrawal at any time. We process withdrawals to the same payment method you used to deposit, unless you specify a different mobile banking-supported account.
• Withdrawal verification: All withdrawals undergo verification to check for fraud and ensure your account is in good standing. We cross-check your identity against your KYC records. Verification is subject to standard processing windows; we do not guarantee subject to verification.
• Withdrawal fees: tanjung charges no withdrawal fee. Any charges are set by your bank or payment provider, not by us.

Bonus and Promotional Terms on tanjung

We offer promotional bonuses and daily incentives on tanjung. Each promotion has specific terms—eligibility requirements, wagering conditions, and expiration dates. We display these terms clearly when you claim a bonus. You are responsible for reading and understanding the conditions before accepting.

Bonuses are credited to your account as a separate balance. You must meet the wagering requirement (the number of times you must stake the bonus amount) before you can withdraw bonus funds. If you do not meet the requirement within the specified timeframe, the bonus expires and is forfeited.

Market Rules and Bet Settlement on tanjung

Each market on tanjung—football, live dealer, slots, esports—has specific rules governing how bets are settled. For football markets, we settle bets based on the official match result as confirmed by the league. For live-dealer tables, we settle based on the dealer's hand and the game outcome. For slots, we settle based on the spin result generated by our random number generator.

If a match is postponed, abandoned, or replayed, we follow the league's official decision. If the league voids a result, we void all bets on that match and return stakes to your account. We do not offer retroactive adjustments for bets settled more than 30 days in the past.

Dispute Resolution and Support on tanjung

If you dispute a bet outcome, a deposit, or a withdrawal, contact our support team via email or in-app chat. We respond during business hours, Monday through Friday. Our team will review your account history, the relevant transaction, and our records to investigate your claim.

If we cannot resolve your dispute internally, we escalate it to our compliance team. We maintain a dispute log on your account so you can track the status of your claim. Most disputes are resolved within 5 business days.

If you remain unsatisfied after our internal review, you may escalate your complaint to the relevant financial regulator or consumer protection authority in your jurisdiction. We cooperate with regulatory inquiries and provide documentation as required by law.

Jurisdiction and Legal Framework

tanjung services are available only where local law permits. Users are responsible for verifying that their access and use comply with their jurisdiction's regulations. We do not offer our services in jurisdictions where online betting is prohibited.

Our payment partners—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment—are licensed and regulated by Indonesian financial authorities (OJK). By using these channels on tanjung, your transactions move through regulated banking infrastructure.

We maintain transaction records and account activity logs for compliance purposes. If a regulator requests information about your account, we cooperate with lawful requests and provide the documentation. We may also be required to report suspicious activity to financial intelligence units.

Data Protection and Privacy on tanjung

We collect your personal data (name, email, phone, identity document, address) for account verification and compliance purposes. We store this data on secure servers and use it only for KYC, fraud prevention, and regulatory reporting. We do not share your data with third parties except as required by law.

We use encryption to protect your data in transit and at rest. Our servers are hosted in secure data centers with access controls and monitoring. We conduct regular security audits to identify and remediate vulnerabilities.

Account Suspension and Closure

We reserve the right to suspend or close your account if you violate our terms, engage in fraudulent activity, or breach applicable law. Grounds for suspension include: multiple accounts registered to the same person, use of tanjung on behalf of another person, attempted manipulation of odds or markets, or non-compliance with KYC requirements.

If we suspend your account, we notify you via email and explain the reason. You have the right to appeal the suspension by contacting our support team. If your appeal is denied, we process a withdrawal of your remaining balance to your registered payment method within 30 days.

Limitation of Liability

tanjung provides our services on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from malware. We are not liable for any indirect, incidental, or consequential damages arising from your use of tanjung—including loss of profits, loss of data, or reputational harm.

Our total liability to you for any claim arising from your use of tanjung is limited to the amount you have deposited on our platform in the 12 months preceding the claim. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Changes to Our Terms

We may update our terms at any time. We notify you of material changes via email or in-app notification. Your continued use of tanjung after the notification period constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account and request a withdrawal of your balance.

Summary of Key Terms

When you join tanjung, you agree to be at least 18 years old, complete KYC verification, and comply with your jurisdiction's laws. We accept deposits via e-wallet, mobile banking, local payment, and bank virtual accounts; withdrawals return to your original payment method after verification. Bonuses have specific wagering requirements and expiration dates. We settle bets based on official results and do not offer retroactive adjustments after 30 days.

We reserve the right to suspend or close your account if you violate our terms or engage in fraudulent activity. Our liability is limited to the amount you have deposited in the preceding 12 months. We may update our terms at any time; your continued use constitutes acceptance.

For questions about our terms, contact our support team during business hours. Our full terms of service are available on this page. By using tanjung, you acknowledge that you have read, understood, and agree to be bound by these terms.