tanjung Casino & Sportsbook Data Care

This page describes what we collect when you use tanjung and how we keep that data protected. We collect information to verify your identity, process your deposits and withdrawals, manage your account, and comply with financial regulations. We do not sell your data to marketing partners or advertisers.

Our data practices follow Indonesian financial regulations and international privacy standards. We store account records on secure servers and encrypt data in transit. You have rights to access, correct, and request deletion of your personal information, subject to legal retention requirements.

Our privacy policy applies to all users of tanjung, regardless of location. Some data may be processed in jurisdictions outside Indonesia; we ensure equivalent protection standards apply.

What We Collect on tanjung

We collect personal data during account registration, verification, and ongoing use of tanjung. Our collection includes: your full name, email address, phone number, date of birth, and a unique identifier from a government-issued ID (KTP, passport, or driver license). We also collect a proof of address document—a utility bill or bank statement dated within the last three months.

Data types we collect: Identity documents, transaction history, betting activity, device information (IP address, browser type), payment method details (via our acquiring bank, not stored directly on tanjung), and support communications.

We collect transaction data whenever you deposit, withdraw, or place a bet on tanjung. This includes the amount, date, time, payment method, and outcome. We retain betting history to help resolve disputes and detect fraud patterns. Your device information (IP address, browser type, operating system) is logged automatically when you visit tanjung to help us identify unauthorized access attempts.

We do not store your DANA PIN, e-wallet password, bank login credentials, or credit card numbers. These are handled directly by your payment provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) using encrypted APIs. We receive only a confirmation token that the transaction succeeded.

How We Use Your Data on tanjung

We use your personal data for five primary purposes: account verification and compliance, fraud detection and prevention, payment processing and settlement, customer support, and regulatory reporting.

Verification and compliance: We verify your identity using your ID and address proof. We cross-check your data against fraud databases and sanctions lists as required by Indonesian financial regulations.
Fraud detection: We analyze your transaction patterns to detect unusual activity—for example, a withdrawal to a bank account that was not registered with your profile. Flagged transactions are reviewed before processing.
Payment processing: We share your name, account number, and transaction amount with our acquiring bank (mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals. These banks are contractually bound to protect your data.
Customer support: We review your account history and betting records when you contact us with a question or dispute. Your support tickets are logged and stored for reference.
Regulatory compliance: We report transaction data to financial authorities as required by anti-money laundering (AML) regulations and tax reporting obligations.

Third Parties and Data Processors

We share your data with third parties only when necessary for tanjung to operate or when required by law. Our payment partners—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—receive your transaction data to settle deposits and withdrawals. These are data processors bound by contracts to protect your information.

We may also share data with: fraud detection services (to identify suspicious account activity), our hosting provider (to maintain our servers), and law enforcement or regulators (when legally compelled). We do not share data with marketing firms or advertisers unless you explicitly consent.

Key data practices on tanjung

We collect identity documents and transaction history for verification and compliance.
We do not store payment credentials; your bank app handles authentication.
We share data with payment partners only to settle your transactions.
We do not sell your data to advertisers or marketing partners.
We retain data for minimum legal periods and delete upon request where allowed.

How We Protect Your Data on tanjung

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers. All passwords are hashed using bcrypt or equivalent algorithms; we cannot recover or view your password. We store personal data on secure servers in data centers with physical access controls, intrusion detection, and regular security audits.

We maintain access logs showing which team members have accessed your account. Only staff with a legitimate business need (e.g., support agents, fraud investigators) can view your data. We conduct background checks on all team members with access to user data.

Geographic Data Processing

Our primary servers are located in Indonesia. However, we may use cloud infrastructure or backup systems in other countries to ensure service continuity and disaster recovery. When your data is processed outside Indonesia, we ensure that equivalent data protection standards apply through contractual data protection clauses and regular audits.

Cookies and Tracking on tanjung

We use cookies to remember your login session, store your language preference, and track page views for analytics. These cookies are either session-based (deleted when you close your browser) or persistent (stored for up to one year). You can disable cookies in your browser settings, though some tanjung features may not work properly without them.

We use Google Analytics to understand how users navigate tanjung. Google receives aggregated, anonymized data and does not receive your personal details. You can opt out of Google Analytics tracking using browser add-ons or by adjusting your browser settings.

Your Rights Regarding Your Data

You have the following rights with respect to your personal data held by tanjung:

Right to access: You can request a copy of all personal data we hold on your account. We provide this information within 30 days of your request.
Right to correction: If your name, email, or other details are inaccurate, contact us and we will update them within 5 business days.
Right to deletion: You can request deletion of your personal data. We delete non-essential data immediately. However, we may retain data longer if required by law (e.g., tax records or fraud investigations).
Right to data portability: You can request that we transfer your data to another service provider in a structured, machine-readable format.
Right to withdraw consent: If we rely on your consent to process data, you can withdraw it at any time. This does not affect data processing that occurred before withdrawal.

To exercise these rights, contact our support team via email at [email protected] or through the in-app chat. Provide your account email and the specific right you wish to exercise. We confirm receipt within 2 business days and resolve your request within 30 days.

How Long We Keep Your Data

We retain different categories of data for different periods. Account registration data (name, email, ID details) is kept for the lifetime of your account plus 3 years after account closure. Transaction records are retained for a minimum of 5 years to comply with Indonesian financial regulations. Betting activity and support communications are kept for 2 years after the final activity on your account.

Device logs (IP addresses, browser information) are retained for 90 days. Cookies are deleted automatically when they expire. If you request account deletion, we remove all non-essential data within 30 days and securely destroy it.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We notify users of material changes by email or through a prominent notice on tanjung. If you do not agree with the updated policy, you can close your account and request deletion of your data.

Contact Us About Privacy

If you have questions about our privacy practices, believe we have misused your data, or wish to exercise your rights, contact us:

Email: [email protected]
In-app chat: Available Monday–Friday, 9 AM–5 PM Jakarta time
Mailing address: Available upon request via support email

We aim to resolve privacy concerns promptly. If you believe we have violated your privacy rights and we have not addressed your concern, you may lodge a complaint with the Indonesian Financial Services Authority (OJK) or other relevant data protection authorities in your jurisdiction.

Summary

We at tanjung collect personal data (identity documents, transaction history) only to verify your account, process payments, prevent fraud, and comply with financial regulations. We do not sell your data to advertisers or third-party marketers. We use encryption and access controls to protect your information. You have rights to access, correct, and delete your data, subject to legal retention requirements.

Our data practices comply with Indonesian financial regulations and international privacy standards. If you have concerns about how we handle your data, contact our support team. This privacy policy applies to all users of tanjung, regardless of jurisdiction. Services on tanjung are available only where local law permits.